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Auto belays must be serviced annually to ensure that your device is operating correctly, maintaining the warranty and complying with safety standards.
Keep your climbing walls safe, smooth, and fully operational for another year with our expert TRUBLUE recertification service. Every unit is meticulously checked by our Head Rush-certified technicians to ensure peak performance and safety.
Choose the service option that works best for you:
1. One-stop belay swap
We provide pre-certified TRUBLUE units ready to swap directly with the ones on your wall, minimising downtime and keeping your operations running smoothly.
2. On-site servicing
Our mobile workshop comes to you. We’ll service your units on-site, saving you time and hassle.
3. Loan unit swap
Need to keep climbing while your units are serviced? Borrow our TRUBLUE’s for a week - easy, convenient, and zero disruption.
All service options can be tailored to suit your operational needs and budget, with flexible payment plans available.
Our team is certified by Head Rush Technologies, enabling them to guarantee the highest standards of service and safety for TRUBLUE auto belays on the market.
We provide:
TRUBLUE auto-belay devices are essential for safe indoor climbing. As a certified Head Rush service center, EP provides full maintenance including:
- Thorough diagnostics and functional drop testing,
- Replacement of worn parts using official components,
- Delivery of an official maintenance certificate after each service.
Head Rush Technologies started with the TRUBLUE auto belay, which was created as a way to use their magnetic braking system to provide climbers with new ways of training without a partner.
The response was overwhelmingly positive from climbers and climbing facilities alike, who found that the TRUBLUE auto belay helped increase membership and customer satisfaction.
The Head Rush Technologies TRUBLUE auto belay is the world’s smartest auto belay device, featuring a self-regulating magnetic braking system. With over one billion descents a year around the world, it is also one of the most tested auto belays on the market.
Your device will be inspected within 5 working days of receipt if an appointment has been scheduled. To make an appointment, please contact us using the following form or directly by email if we are already in touch.
During the annual inspection, your device will be dismantled and all components inspected. Worn or non-compliant parts with the manufacturers’ safety standards will be replaced. The device will then be tested to ensure that it functions correctly.
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